Privacy Policy

ARTIFACT TRANSLATIONS, S.L.U. informs you about its privacy policy applied to personal data. The use of the website does not require the user to provide any information regarding their identity, which the company cannot associate with a specific user. When personal data is supplied, it will be collected and used in accordance with the limitations and rights contained in said policy.

WHO IS THE DATA CONTROLLER?

  • THE DATA CONTROLLER responsible for processing your data is: ARTIFACT TRANSLATIONS, S.L.U.
  • Tax ID Number: B54464615
  • Postal Address: C/ Adrián Pastor 44, 03008 ALICANTE, 03008, SPAIN
  • Email: info@artifactranslations.com

WHAT KIND OF DATA DO WE PROCESS?

Depending on the products, services or features that you wish to access at any moment we will need to process some or other data. In general, said data will be, as appropriate, the following:

  • Your identification data (for example: Your first name, last name, language, country you access the site from, contact information, etc.)
  • Connection, geolocation and browsing data (if you interact with us on your mobile, for example).
  • Commercial information if you are subscribed to our Newsletter
  • Information about your tastes and preferences.

Remember that when we ask you to provide your personal data to gain access to a certain feature or service on the website, some fields will be labelled mandatory, as they contain data that we need in order to provide the service or give you access to the feature in question.

Please keep in mind that if you decide not to provide this information, you may not be able to complete your user registration, or you may not be able to use these services or features.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on how you interact with our website, we will process your personal data for the following purposes:

  1. To reply to any requests or queries you make through the various methods available on our website.

We only process the personal data that is strictly necessary to manage or resolve your request or query.

  1. For marketing purposes.

Insofar as you subscribe to our Newsletter, your personal data will be used to involve you in our procedures and to send you periodic selection newsletters from the company.

Please, remember that you can unsubscribe from the Newsletter at any time and free of charge by contacting us via the e-mail address of the data controller or by following the instructions that we will provide you with in each of our communications.

  1. For our social network management.

In the event that you follow us or contact us through LinkedIn, we will process the data you provide us through this social network for the sole purpose of responding to your messages or comments and managing our contact list.

  1. Usability and quality analysis to improve our services (Cookies)

If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes; that is, to understand the way in which users interact with our Platform so that we can make improvements to it. Likewise, we will occasionally conduct quality activities and surveys aimed at determining the level of satisfaction of our customers and users and to identify those areas where we can improve.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

The legal basis that allows us to process your personal data also depends on the purpose for which we process it. As a result, different legal bases apply, depending on the following purposes:

  1.  Processing information requests.

The legal basis for processing your data is your informed consent to respond to inquiries made through the website, which implies acceptance of these conditions by the data subject.

  1. Marketing

The legal basis for processing your data for marketing purposes is the consent given when you provide your information.

  1. Social networks

The legal basis is the informed consent to respond to queries raised through the social network, as well as the time when you follow us and want to be part of our contact list.

  1. Usability and quality analysis (Cookies)

The legal basis is the consent given on our website for the installation of cookies deemed as appropriate.

FOR HOW LONG WILL WE STORE YOUR DATA?

  1. Information request.

We will process your data for as long as necessary to respond to your request or query and for 1 year thereafter.

  1. Marketing

Your data will be processed until you unsubscribe to our Newsletter.

  1. Social network

We will process your data as long as necessary to fulfil your request and as long as you are a follower of our profile.

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

Personal data will not be transferred or communicated to third parties, unless: legal obligation, we obtain your express consent or we understand that there is a legitimate interest on our part, which will be duly communicated to you.

However, we inform you that we are present on LinkedIn to keep our followers informed about the company’s news and services.

You can access this social network voluntarily and through the links available on our website or by accessing directly and on your own from the browser or app installed.

Please, note that this website owner is not responsible for the use of the data that this social network may make. However, when these data are generated in the social network and derive from an interaction with our official account, we will be co-responsible for the processing together with the social network.

In order to consent to the transfer and processing of your data from this website, we invite you to carefully read LinkedIn’s privacy policy:

– LinkedIn: https://es.linkedin.com/legal/privacy-policy

In this way, before clicking on the LinkedIn logo present on our website, you can inform yourself and make a redirection with prior knowledge of the processing of your data and on a voluntary basis.

– Other technological services:

– WhatsApp: https://www.whatsapp.com/legal/updates/privacy-policy/?lang=es

International data transfers:

Any international transfer of personal data (e.g., in the case of use of cookies, social networks, etc.) will be based on your express consent, in the absence of an adequacy decision, adequate safeguards or other legal basis legitimizing it.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE YOUR DATA?

We are committed to respecting the confidentiality of your personal data and to guaranteeing the exercise of your rights.

You can exercise them at no cost by sending an email to our address info@artifactranslations.com by simply indicating the reason for your request and the right you want to exercise.

If we believe it is necessary to identify you, we may request a copy of a document proving your identity. Specifically, regardless of the purpose or legal basis under which we process your data, you have the right to:

Ask us to access the data we have on you.

Ask us to correct the data we already have. Please note that by actively providing us with your personal data, regardless of the means, you guarantee that it is true and accurate and you agree to notify us of any changes or modifications.

Ask us to delete your data if it is no longer necessary for the purpose, provided beforehand, for which we need to process it, or if there is no longer any legal basis for said processing.

Ask us to limit the processing of your data. In certain cases, this means that you can ask us to temporarily suspend the processing of your data or, if you so require it, to store it beyond the necessary time. If you have given us your consent to process your data for any purpose, you also have the right to withdraw said consent at any time.

To receive the personal data you have provided in a structured, commonly used and machine-readable format and to transmit it to another data controller.

When the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.

Finally, we inform you of your right to file a claim with the relevant data protection supervisory authority, in particular, with the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

CHANGES TO THE PRIVACY POLICY

We may modify the information contained in this Privacy Policy as necessary. If we do so, we will notify you by various means through the Platform, or even inform you via email when the change in question is significant to your privacy, so that you can review the changes, consider them and, where appropriate, object or unsubscribe from any service or feature.

INFORMATION REGARDING COOKIES

We use Cookies and similar devices to make it easier to browse the Platform, to learn how you interact with us and, in certain cases, to be able to show you advertising based on your browsing habits. Please read our Cookie Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.

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